Frequently Asked Questions
Below is a list of the frequently asked questions we get asked. If your question isn’t answered below please contact us.
Frequently Asked Questions
The Hills Women’s Health Physio & Pilates
Providing physio & pilates health services to women in the Hills District.
How can we help you?
- Can I claim through my private health insurance?
Yes, you just need to bring your private health fund card to your appointment and we can process your rebate on the spot. - Do you accept Medicare Plans or Enhanced Primary Care Plans?
Yes, we do accept Medicare Plans or Enhanced Primary Care Plans. Please bring your plan to your appointment, a payment card and your Medicare card so we can process your payment and rebate on the spot. - Do you see people who are on NDIS (National Disability Insurance Scheme)?
Yes, we can see people on NDIS who are self-managed or plan-managed. - Do you see people with Workcover or CTP (Compulsory Third Party) Insurance Claims?
Yes, we can see people with Workcover or CTP insurance claims. - Are you able to provide your services via telehealth?
Yes, we can provide various services via telehealth as required. - Do I need a referral to see a Physiotherapist?
No, you do not need a referral to see a Physiotherapist. However, if you are given one by your GP or specialist then please bring this along to your appointment. - Can I bring my baby to my appointment?
Yes, absolutely. If it is easier for you to bring your baby then please feel free to do so. - What should I expect in my Women’s Health Assessment?
In your Women’s Health Assessment, we will first go through your main goals of attending Women’s Health Physiotherapy so we can ensure that we cover this in your session. We will go through any bladder symptoms, bowel symptoms, any concerns with intercourse, your medical history, past and current history of any body ailments, your water intake, any dietary concerns, your exercise history and your lifestyle habits. Following this, depending on your symptoms, we will assess your main concerns. If pelvic floor related, then we may recommend that we perform an internal examination to assess your pelvic floor in detail, however, if this is not appropriate for you or you are not comfortable, then we could perform a trans-abdominal ultrasound instead. Once we perform an appropriate assessment then we will devise an appropriate treatment plan to reach your goals. - What is included in a Pre-Natal Check?
In your Pre-Natal Check, we will go through how your pregnancy is going, go through any bladder or bowel symptoms, any concerns with intercourse, your medical history, past and current history of any body ailments, your water intake, any dietary concerns, your exercise history and your lifestyle habits. Following this, depending on your symptoms, we will assess your main concerns. If pelvic floor related, then we may recommend that we perform an internal examination to assess your pelvic floor in detail, however, if this is not appropriate for you or you are not comfortable, then we could perform a trans-abdominal ultrasound instead. Once we perform an appropriate assessment then we will devise an appropriate treatment plan to reach your goals. we would highly recommend you have a Pre-Natal Check throughout your pregnancy at 12 weeks, between 20-25 weeks and between 30-35 weeks to ensure your pregnancy, birth and post-natal recovery goes as well as possible. - What is included in a Post-Natal Check?
In your post-natal check, we will go through how your pregnancy went, your birth history, any bladder or bowel symptoms, any concerns with return to intercourse, your medical history, any past or current history of any body ailments, your exercise history and your goals. Following this, we would recommend that we perform an internal examination to assess your pelvic floor in detail, however, if this is not appropriate for you or you are not comfortable, then we could perform a trans-abdominal ultrasound instead. We will also endeavour to assess your abdominal separation, any body ailments you may be experiencing such as back pain and devise a treatment plan appropriately to reach your goals. We would highly recommend that all women have a post-natal check at approximately 6 weeks post-natal, after your Obstetrician clears you medically. - Do I have to have an internal examination?
Absolutely not. If you do not feel comfortable having an internal examination then that is absolutely acceptable and respected. In your session we will go through alternate options to be able to assess and treat your concerns to the best of our ability. - How many people are in a class?
There are 2 people per class. This is to ensure that each person is progressing through their individualised program and is being given appropriate technique corrections and progressions. - Do you offer reformer or matwork pilates classes?
Both. We have a clinical reformer, half trapeze and many small pieces of equipment which we utilise as part of your individualised exercise plan. We use whichever piece of equipment that will be of most value to reaching your goals. - What do I need to bring to class?
All you need to bring is your socks. If you forget your socks, then I have pilates socks that you can purchase. We provide towels but if you would prefer to bring your own then you are more than welcome to do so. Some people also bring a water bottle. - What should I wear to my appointment?
Please wear comfortable clothing that does not restrict any movement. - Do I have to have a class assessment before commencing class?
Yes, it is imperative that you have an initial class assessment before going into class. This is to ensure we go through your history, assess anything appropriate and devise an individualised exercise plan that we will progress through together in a class setting. - Are you open on Saturdays and Sundays?
Yes, if you need an appointment on a Saturday or Sunday then please contact me on 0434 812 616 or [email protected] - Am I required to wear a mask for my appointment?
No, it is not mandatory for you to wear a mask for your appointment. However, if you feel more comfortable to wear a mask then please feel free to do so.
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